These Terms of Use govern your use of the MOON website and our IT Support and Infrastructure services. By accessing, using, or engaging with our services, you agree to comply with these terms and conditions. If you do not agree to these terms, please do not use our services or website.
MOON provides IT support services, including but not limited to network setup, troubleshooting, cloud solutions, hardware support, and infrastructure management. These services are intended for business and enterprise clients.
You agree to use MOON's services only for lawful purposes. You must not use our services for any illegal activities, including but not limited to unauthorized access to systems, data breaches, or violating third-party rights.
If any of our services require account registration, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account. You must notify us immediately if you suspect any unauthorized use of your account.
All content on the MOON website, including text, graphics, logos, software, and other materials, are the property of MOON or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, modify, reproduce, or distribute any materials from this website without explicit permission from MOON.
MOON shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our services or website. This includes but is not limited to any damages caused by data loss, business interruption, or technical issues resulting from the services provided.
While we strive to provide continuous and uninterrupted services, MOON does not guarantee 100% uptime. We are not liable for any downtime or loss of data during the use of our services. Any planned maintenance or service interruptions will be communicated to you in advance, whenever possible.
Your privacy is important to us. MOON will collect, store, and use personal and business data only as necessary for the provision of our services, and in accordance with our TERMS OF USE. We commit to protecting your data and ensuring its confidentiality, except when required by law.
MOON reserves the right to modify these Terms of Use at any time. Changes will be posted on this page, and your continued use of our services after any changes signifies your acceptance of the revised terms. Please review this page periodically for updates.
We may suspend or terminate your access to our services if we determine that you have violated these Terms of Use, or if your account is inactive for a prolonged period. Upon termination, your access to certain features or services may be revoked without notice.
These Terms of Use are governed by the laws of the jurisdiction in which MOON operates. Any disputes arising under these terms will be resolved in the appropriate courts in that jurisdiction.
If you have any questions regarding these terms, please contact us at hello@moon.com.